Privacy Policy
Data We Collect
The game does not require personal details: there is no account, and it never asks for your email address or location. You may optionally enter a display name that appears on the leaderboard; if you leave it empty you appear as “Player”. Do not use your real name — the name you enter is shown to other players. To stay free the game shows advertising through Google AdMob, and when an ad is served Google processes your device’s advertising identifier (Android Advertising ID / iOS IDFA) together with approximate location and device information. Where the law requires it, an option to change your advertising choice appears under Settings > Privacy options.
Where Your Data Lives
Your progress and settings are kept on your device. When you submit a score, take part in the weekly league, board a live round or turn on cloud backup, the game sends your display name, a random player ID generated on your device, your scores and your progress data to our server (luckyballoon.ruicodex.com) so they can appear on the leaderboard and be restored on another device. The player ID is not linked to your identity. “Reset Progress” in Settings erases this data on your device and asks our server to erase it too; you can also write to info@ruicodex.com. Your scores, weekly league standing, pilot rank and cloud backup are stored on our servers so the leaderboard is shared and your progress can be moved to another device. In a live round, your display name, your cargo and your result are shown to the other pilots in that round. If you send feedback from Settings or the Missions tab, your message, its category and a snapshot of your game progress (rank, play time, app version, language) are stored on our server so we can read it; it is linked only to your random player ID. The game shows no banner or full-screen ads: an ad plays only when you choose to watch a reward video, and the Google Mobile Ads SDK also collects crash logs and diagnostic data about its own performance. When you buy something, the purchase record (product, time, order reference and Google Play’s purchase token) is sent to our server, which checks it with Google Play before it counts; Google Play handles the payment and we never see your payment details.
Sky Flight and virtual coins
The game includes a chance-based mode called “Sky Flight”, in which in-game coins are loaded as cargo and either multiplied or lost depending on a randomly determined pop point. Only virtual coins are used: coins cannot be bought with real money, gems cannot be converted into coins, and nothing won in the game can be exchanged for money or anything of real-world value. There are no real-money winnings.
Crash Reports
To find and fix crashes and freezes, the game sends error reports to Sentry (Functional Software, Inc.), which processes them on our behalf as a data processor in its EU data region (Germany). A report contains the error type, the stack trace and the technical steps the game logged just before it, the game version and technical device information: device model and manufacturer, operating system and version, screen size, memory and storage, battery and charging state, network type, language setting, time zone and a random installation ID created by the Sentry SDK to count affected installations. Reports never contain your display name, email address, scores or advertising ID; IP addresses are neither stored nor used to locate you, and no screenshots are taken. Where consent is required (EEA, UK, Switzerland), crash reports are sent only if you allow “Store and/or access information on a device” and “Measure content performance” in the consent form shown before the first ad; you can change this at any time under Settings > Privacy options. Reports are kept for up to 90 days.
Children's Privacy
The game is intended for players aged 13 and over and is not directed to children. We do not knowingly collect data from children. Ads shown in the game are limited to the "G" (general audiences) content rating.
Contact
For privacy questions, write to: